A person answers

Say hello.

Every message is read by a human who actually works on the thing you're writing about. (In Vireo, obviously.)

Support & everything else

Bug reports, feature ideas, things you love, things you hate:
[email protected]

Security reports

Found something concerning in an app or on this site? Same address, and thank you:
[email protected]

Release notes

The best way to follow along is the release feeds:
Vireo releases · Shrike releases